Restoring trust in customer service.

Read the latest article by Vinny Velayudhan. Vinny writes on restoring trust in customer service.

“Your customer service call centers, where customers go when they are at their neediest and most vulnerable, can and should be the best place to earn customer trust, even if – especially if – it means earning back what was lost.”

http://bankershub.com/wp-content/uploads/sites/2744/2016/07/BankersHub-Newsletter-July-2017-Velayudhan.pdf